Author Archives: admin

SMART WAYS YOU CAN DE-STRESS AT WORK

Stress can be a killer.  We all realize that.  We also realize that some stress in our lives is absolutely essential.  The workaday world can swallow you up sometimes.  Our day to day lives at work are almost consumed by … Continue reading

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HOW DO YOU MANAGE YOUR MARSHAWN LYNCH?

It’s the week before the Super Bowl and by now I’m sure all football fans have heard about Media Day and what happened regarding Marshawn Lynch.   For those who don’t know, Marshawn Lynch is the star running back of the … Continue reading

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DEVELOPING LEADERSHIP IN THE WORKPLACE

"Management is doing things right; leadership is doing the right things."  – Peter Drucker  When I look back at all the organizations where I’ve worked, the one constant that I remember hearing is, “We are starved for leadership.  We need … Continue reading

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IMPROVING THE ONBOARDING PROCESS

We’ve all been there.  You walk through the employee entrance of your new employer with a combination of excitement and anxiety.  What is this place really like?  It’s your first day on the job. You’ve done your research on the … Continue reading

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PUTTING TOGETHER YOUR BEST TEAM

The baseball playoffs are in full swing.  As of this writing, the Cardinals are facing the Dodgers and the Red Sox are going up against the Detroit Tigers.  At this time of the year it is mandatory for the other … Continue reading

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CUSTOMER SERVICE DONE RIGHT

How do you provide world-class customer service that satisfies your customer base? One way is by establishing a standard of behavior as it affects your customers. Why is it so difficult to put yourself in the shoes of a customer … Continue reading

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THE ART OF SUCCESSFUL INTERVIEWING

The next time you are asked to interview for a position, it might help to remember that the person interviewing you is likely just as anxious as you are.  And with good reason.  If they hire you and things don’t … Continue reading

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Do CEO’s Make Bad Managers?

There was a Forbes article that I read online recently stating that CEO’s tend to make really bad managers.  It is not at all unusual for great Leaders to make bad managers.  After all, leadership and management are two very … Continue reading

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CREATING AND BUILDING GREAT COMPANY CULTURE

What is company culture? How would you define it? Are you able to recognize it while you’re in it? Every company says the right things when asked to define its’ culture but as the old saying goes, “The proof is … Continue reading

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Discovering Great Talent In Today’s Environment

When it comes to interviewing, both parties have a right to be nervous. The person conducting the interview is likely just as anxious as the candidate is.  And with good reason.  If a person is hired and things don’t work … Continue reading

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